Privacy Policy
A legal disclaimer
HamiChhau ("we," "us," or "our") values the privacy of our website visitors, donors, volunteers, and survivors seeking assistance. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with us, or use our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, mailing address, or other details you provide when contacting us, signing up for our services, donating, or volunteering.
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Sensitive Information: Any information shared by survivors or those seeking support, including case details and personal circumstances.
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Non-Personal Information: Browser type, IP address, device information, and website usage statistics collected through cookies and analytics tools.
2. How We Use Your Information
We use collected information for the following purposes:
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Providing support and resources to survivors.
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Processing donations and maintaining donor records.
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Responding to inquiries and requests for assistance.
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Enhancing and improving our website and services.
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Sending newsletters, updates, and event information (only if you opt in).
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Ensuring the security of our users and website.
3. Confidentiality and Protection of Survivor Information
We recognize the sensitive nature of domestic violence cases and prioritize confidentiality:
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We do not share survivor information with third parties without explicit consent, except when legally required (such as court orders or law enforcement investigations).
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Data related to survivors seeking help is stored securely and accessed only by authorized personnel.
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Anonymous support options are available for those who wish to remain unidentified.
4. Data Sharing and Third-Party Services
We do not sell, trade, or rent your personal information to others. However, we may share your information with:
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Service Providers: Trusted third-party vendors who assist us with website hosting, donation processing, and outreach.
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Legal Authorities: If required by law or to protect the safety of our community.
5. Your Privacy Rights
You have the right to:
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Request access to the personal data we hold about you.
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Correct or update your information.
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Request the deletion of your personal data (subject to legal and operational requirements).
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Opt out of communications at any time by contacting us.
6. Data Security
We take reasonable measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee complete security. If you believe your data has been compromised, please contact us immediately.
7. Cookies and Tracking Technologies
Our website may use cookies and analytics tools to improve user experience. You can modify your browser settings to refuse cookies, but this may affect website functionality.
8. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of external sites. We encourage you to review their policies before sharing personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
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Email:
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Phone: (720) 319-8699
By using our website and services, you consent to the terms of this Privacy Policy.
HamiChhau – You’re Not Alone. We Exist.